[Technical Notice] GeoVision Logo Missing and a Redundant Notification tab Appears on GV-VD8700

GV-IP Camera technical notice
chrischang

[Technical Notice] GeoVision Logo Missing and a Redundant Notification tab Appears on GV-VD8700

Unread post by chrischang »

Article ID: GV3-19-11-20-Ch
Release Date: 11/20/2019


Applied to
GV-VD8700 firmware V1.10 or later

Symptom
The GeoVision logo is missing from the Web interface of GV-VD8700 and a redundant Notification tab appears in the Face Recognition settings of GV-VD8700.
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PHP_01.png (155.41 KiB) Viewed 3785 times
Solution
The abovementioned symptoms are due to the GV-VD8700 being upgraded to the latest firmware directly from V1.01 or earlier without being upgraded to V1.02 first. To resolve, follow the steps below.
  1. Download firmware V1.02 from here.
  2. Install firmware V1.02 into the camera using the Web interface or GV-IP Device Utility.
  3. After upgrading to firmware V1.02, the GeoVision logo is restored and the redundant Notification tab within the Face Recognition settings is removed from the Web interface of GV-VD8700.
You can now upgrade the GV-VD8700 again to the latest firmware by downloading it from our website.
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