[Technical Notice] Live View Lag and CPU Peaks Randomly Occur on Windows 7

[joycechang]

Article ID: GV1-19-11-12
Released Date: 11/12/2019

Applied to
GV-Software: GV-VMS V17.3.0
Operating System: Windows 7

Symptom
The issues of live view lag and CPU usage peaks may randomly occur on the GV-VMS installed on Windows 7. An example of CPU usage peaks found on the GV-VMS:

cpupeak.png (314.65 KiB) Viewed 4582 times

Solution
To resolve the above-mentioned symptom, take either of the following solutions:

1. Upgrade the operation system to Windows 10, which will solve the problem completely.
2. If you like to continue using Windows 7, check and make sure the CPU used on your computer is equivalent to the 4th generation Intel Haswell or earlier microprocessors:
   https://en.wikipedia.org/wiki/List_of_I ... processors