[ ASManager ] Fingerprints, unable to upload from ASManager to GF1921/1922 - 20190828

[Stephan]

Issue:
Fingerprints are successfully enrolled but failed in uploading from ASManager to GF1921/1922.

Root Cause:
As part of SPEC, windows netbios domain name doesn't support any blank.
Thus, GF1921/1922 can't receive data when Device Name/Machine Name contain any blank.

Workarounds:
a) To adopt a Device Name / Machine Name which contains no blanks at all.
b) To manually enter the IP address into the IP: ___ under Extended Reader section.

a) To adopt a Device Name which contains no blanks at all.
1. Launch GvNetModuleUtility.
2. Leave no spaces in the Device Name / Machine Name of the problematic GF1921/1922.

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3. If you didn't take Step #2, please log in the GF1921/1922's web interface and change its Machine Name as Step #2.

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4. After all, please re-add GF1921/1922 in ASManager by clicking the GF1921/1922 in Device List.

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b) To manually enter the static IP address into the IP: ___ under Extended Reader section.
1. Launch ASManager, click Setting of the controller where the GF1921/1922 is assigned as an Extended Reader.
2. Manually enter the IP address into the IP: ___ under Extended Reader section, instead of clicking the GF1921/1922 in Device List.

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Reference:
[ UVS - 201907297001 ] AS2120 v2.20, GF1921 v1.10, unable to read the same cards successfully as always, La. State Mental Hospital Major Priority!