[ ASManager ] Fingerprints, unable to upload from ASManager to GF1921/1922 - 20190828
Posted: September 11th, 2019, 6:01 pm
Issue:
Fingerprints are successfully enrolled but failed in uploading from ASManager to GF1921/1922.
Root Cause:
As part of SPEC, windows netbios domain name doesn't support any blank.
Thus, GF1921/1922 can't receive data when Device Name/Machine Name contain any blank.
Workarounds:
a) To adopt a Device Name / Machine Name which contains no blanks at all.
b) To manually enter the IP address into the IP: ___ under Extended Reader section.
a) To adopt a Device Name which contains no blanks at all.
1. Launch GvNetModuleUtility.
2. Leave no spaces in the Device Name / Machine Name of the problematic GF1921/1922.
3. If you didn't take Step #2, please log in the GF1921/1922's web interface and change its Machine Name as Step #2.
4. After all, please re-add GF1921/1922 in ASManager by clicking the GF1921/1922 in Device List.
b) To manually enter the static IP address into the IP: ___ under Extended Reader section.
1. Launch ASManager, click Setting of the controller where the GF1921/1922 is assigned as an Extended Reader.
2. Manually enter the IP address into the IP: ___ under Extended Reader section, instead of clicking the GF1921/1922 in Device List.
Reference:
[ UVS - 201907297001 ] AS2120 v2.20, GF1921 v1.10, unable to read the same cards successfully as always, La. State Mental Hospital Major Priority!
Fingerprints are successfully enrolled but failed in uploading from ASManager to GF1921/1922.
Root Cause:
As part of SPEC, windows netbios domain name doesn't support any blank.
Thus, GF1921/1922 can't receive data when Device Name/Machine Name contain any blank.
Workarounds:
a) To adopt a Device Name / Machine Name which contains no blanks at all.
b) To manually enter the IP address into the IP: ___ under Extended Reader section.
a) To adopt a Device Name which contains no blanks at all.
1. Launch GvNetModuleUtility.
2. Leave no spaces in the Device Name / Machine Name of the problematic GF1921/1922.
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b) To manually enter the static IP address into the IP: ___ under Extended Reader section.
1. Launch ASManager, click Setting of the controller where the GF1921/1922 is assigned as an Extended Reader.
2. Manually enter the IP address into the IP: ___ under Extended Reader section, instead of clicking the GF1921/1922 in Device List.
- 4.jpg (64.96 KiB) Viewed 3240 times
Reference:
[ UVS - 201907297001 ] AS2120 v2.20, GF1921 v1.10, unable to read the same cards successfully as always, La. State Mental Hospital Major Priority!