[Technical Notice] Login Fail on GV-IP Camera after Firmware Upgrade, lower cases
Posted: September 6th, 2019, 6:11 pm
Article ID: GV3-19-10-04-KC
Release Date: 10/04/2019
Applied to
Any GV-IP Cameras upgraded to a new firmware version
Symptom
Due to a security measure implemented in firmware upgrades, the username and password entered are invalid on the Web interface of any GV-IP Cameras after firmware upgrades.
Solution
To resolve the abovementioned symptom, follow the steps below to log in the camera with the updated firmware and create a new username and password.
To Log In:
To Create a New Username and Password:
Release Date: 10/04/2019
Applied to
Any GV-IP Cameras upgraded to a new firmware version
Symptom
Due to a security measure implemented in firmware upgrades, the username and password entered are invalid on the Web interface of any GV-IP Cameras after firmware upgrades.
Solution
To resolve the abovementioned symptom, follow the steps below to log in the camera with the updated firmware and create a new username and password.
To Log In:
- On the GV-IP Camera’s Web interface, give your original username and password in lowercase characters.
- Screenshot_1.jpg (16.39 KiB) Viewed 4168 times
To Create a New Username and Password:
- From the Web interface, select Management and User Account. In the User Account section, type a new username.
- Screenshot_2.jpg (71.58 KiB) Viewed 4168 times
- Type the original password in lowercase characters.
- Type the new password according to the complexity requirements.
- Retype the new password and click Apply. The new password is added.