[Technical Notice] Unable to Run GV-DVR/NVR/VMS, GV-Control Center, GV-ERM and GV-LPR on Windows 10 V1803 or later

[chrischang]

Article ID: GV1-19-06-25-Ch
Release Date: 06/25/2019

Applied to
GV-Control Center
GV-DVR / NVR / VMS
GV-Edge Recording Manager (for Windows)
GV-PC LPR (GV-DVR / NVR / VMS + GV-LPR Plugin)

Symptom
Unable to run any of the abovementioned GeoVision software on Windows 10 V1803 or later.

Cause
This may be due to the Beta: Use Unicode UTF-8 for worldwide language support function on the operating Windows being enabled, which has been known for causing a spate of programs and/or plugins to be unable to operate when enabled. Click here for examples.

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Solution

1. Go to Control Panel > Clock and Region and click Region.

   

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2. Under the Administrative tab, click Change System locale…

   

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3. Deselect the Beta: Use Unicode UTF-8 for worldwide language support function.

   

   Sol3.jpg (28.19 KiB) Viewed 4216 times

4. Click OK to apply the settings.
5. Restart your GV-Software.