Article ID: GV3-14-10-31-t
Released Date: 10/31/2014
Applied to
GV-FE
GV-MDR, GV-MFD
GV-CA, GV-CAW, GV-CB, GV-CBW
GV-EBL, GV-EBX, GV-EFD, GV-EDR
GV-UBL, GV-UBX
Summary
If your live view is sharp at the foreground but blurry at the background, follow the steps in this technical notice to have your fixed lens camera re-focused. For GV-CA, GV-CAW, GV-CB, GV-CBW, GV-EBX, GV-UBL and GV-UBX, please contact your sales representatives and send your camera back for RMA.
If your GV-EBL has a jagged plate under the lens, this lens is not designed for manual adjustment. Contact your sales representative and send your camera back for RMA.
Solution
For GV-EBL, GV-EFD, GV-EDR, GV-FE, GV-MDR, and GV-MFD, follow the steps below to focus the camera using GV-IP Device Utility.
Opening the Housing Cover and Adjusting Focus
- For GV-FE, GV-MDR and GV-MFD, remove the housing cover with the supplied torx wrench and loosen the indicated screw that holds the camera lens. Note: Some models of GV-MDR and GV-MFD may need a T6 screw driver to loosen the camera lens. If you have a problem of obtaining this type of screw driver, please contact our overseas offices for further assistance. An example of T6 screw driver:
- For GV-EBL and GV-EFD, rotate and remove the housing cover.
- For GV-EBL / FE / MDR / MFD, grip the lens and rotate to adjust the focus. For GV-EFD, use the supplied focus adjustment clip to help you grip and adjust the focus.
- For GV-EDR, remove the housing cover with the supplied torx wrench and use the supplied focus adjustment clip to adjust the focus.
- Download and install the GV-IP Device Utility program from the company website.
Note: The PC installed with the GV-IP Device Utility must be under the same LAN with the GV-IP Camera you wish to configure. - On the GV-IP Device Utility window, click the Search button to search for the camera connected under the same LAN.
- Click the IP Address of the camera. A drop-down list appears.
- Select Focus Value. The Login dialog box appears.
- Type the user name and password of the camera selected. The default is admin for both user name and password. This window appears.
- Put a Focus Test Chart in the camera view to help you focus the camera.
- Slowly move the camera lens until the focus is sharp and the focus value (step 8) reaches its maximum.