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[Technical Notice] “Runtime Error” Message Occurs on Multiple Remote Connections

Posted: September 12th, 2018, 5:41 pm
by alexhon
Article ID: GV10-09-09-03
Released Date: 09/03/2009


Applied to
GV-DVR / NVR Version 8.3.1.0 and earlier

Symptom
After you started recording for a few days, the following message of Runtime Error may appear. The GV-DVR / NVR shut down automatically after you clicked the OK button on the error message.
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This System failure occurred when the following settings were enabled together:
  • Recording of 16 channels or above
  • Connection to two (2) Center V2 Servers
  • Connection to WebCam Server or Control Center Server

Solution
To resolve this issue, download the latest version of software from our website.