Released Date: 06/15/2007
Applied to
GV-DVR / NVR
Symptom
When you search the data of POS, motion, unattended object and missing object events using “Advanced Log Browser”, the application and system may freeze or crash.
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Cause
This problem can occur if you search a big amount of data and there is no enough free space on drive C:\.
Solution
To resolve the problem, free up enough hard disk space on drive C, or change the default storage location of data.
1. Free space on drive C
Ensure that drive C has enough free space. To illustrate how much free space on drive C is required for data search to run, here we use POS data as an example:
- If POS data is collected 8 hours a day, 6 days a week, the minimum amount of free space must be 6 GB.
- If POS data is collected 16 hours a day, 6 days a week, the minimum amount of free space must be 11.5 GB.
- If POS data is collected in 24 hours a day, 6 days a week, the minimum amount of free space must be 17 GB.
2. Save data on separate drives from drive C
We highly recommend you to save recording files and database on separate drives from drive C. Follow the steps below to change the default storage locations.
- To change the default storage location of recording files, on the main screen, click Configure, select System Config, and then select Set Location….
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- To change the storage location of System Log database, on the main screen, click Configure, select System Log Setting, and then select Set Location….
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- To change the storage location of Object Index and Object Monitor database, on the main screen, click Configure, select Object Index / Monitor Setup, select cameras to be configured, click Configure, select the Object Index tab, and then click Set Location.
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