GV FAE Knowledge

Article ID: GV07-06-15-01
Released Date: 06/15/2007


Applied to
GV-DVR / NVR

Symptom
When you search the data of POS, motion, unattended object and missing object events using “Advanced Log Browser”, the application and system may freeze or crash.

Cause
This problem can occur if you search a big amount of data and there is no enough free space on drive C:\.


Solution
To resolve the problem, free up enough hard disk space on drive C, or change the default storage location of data.

1. Free space on drive C
Ensure that drive C has enough free space. To illustrate how much free space on drive C is required for data search to run, here we use POS data as an example:

• If POS data is collected 8 hours a day, 6 days a week, the minimum amount of free space must be 6 GB.
• If POS data is collected 16 hours a day, 6 days a week, the minimum amount of free space must be 11.5 GB.
• If POS data is collected in 24 hours a day, 6 days a week, the minimum amount of free space must be 17 GB.

2. Save data on separate drives from drive C
We highly recommend you to save recording files and database on separate drives from drive C. Follow the steps below to change the default storage locations.

• To change the default storage location of recording files, on the main screen, click Configure, select System Config, and then select Set Location….

  

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• To change the storage location of System Log database, on the main screen, click Configure, select System Log Setting, and then select Set Location….

  

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• To change the storage location of Object Index and Object Monitor database, on the main screen, click Configure, select Object Index / Monitor Setup, select cameras to be configured, click Configure, select the Object Index tab, and then click Set Location.

  

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