[Technical Notice] Compatibility Issue with GV-DVR / NVR on Windows 7, XP and Vista
Posted: September 10th, 2018, 3:14 pm
Article ID: GV1-16-10-07-al
Released Date: 10/07/2016
Applied to
GV-DVR / NVR V8.7.0.0
Symptom
If you run GV-DVR / NVR V8.7.0.0 on Windows 7 (without SP1) or earlier versions of Windows, you may not be able to open the program. A system running error message will be displayed when you try to use an incompatible Windows version.
Solution
The GV-DVR / NVR V8.7.0.0 patch resolves the warning message about the compatibility issue mentioned above.
How to Install the Patch File
Before installing the patch, close the GV-DVR / NVR including the remote services.
Released Date: 10/07/2016
Applied to
GV-DVR / NVR V8.7.0.0
Symptom
If you run GV-DVR / NVR V8.7.0.0 on Windows 7 (without SP1) or earlier versions of Windows, you may not be able to open the program. A system running error message will be displayed when you try to use an incompatible Windows version.
Solution
The GV-DVR / NVR V8.7.0.0 patch resolves the warning message about the compatibility issue mentioned above.
How to Install the Patch File
Before installing the patch, close the GV-DVR / NVR including the remote services.
- Download the patch file (997 KB) from here.
- Execute the downloaded file GV-NVR_V8.7.0.0.e.exe
- Follow the on-screen prompt to update the files.
- Restart the GV-DVR / NVR.