[Technical Notice] Authorization Issue with Enrolled Cards on GV-Controllers

Access Control technical notice
alexhon

[Technical Notice] Authorization Issue with Enrolled Cards on GV-Controllers

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Article ID: GV4-17-11-08
Revision Date: 12/18/2017


Applied to
GV-AS210 / 2110 / 2120 Firmware V2.00
GV-AS410 / 4110 / 4111 Firmware V2.00
GV-AS810 / 8110 / 8111 Firmware V2.00
GV-CS1320 Firmware V2.00
GV-ASManager V5.0.0.0

Symptom
The message “Access Denied Invalid Card” appears on the Access Monitor Window of GV-ASManager because enrolled cards fail to open the doors after restarting, or powering off and on the GV-AS Controllers listed above.

Solution
The above-mentioned symptom has been resolved in GV-AS 21 / 41 / 81 series Controller and GV-CS1320 Firmware V2.11, together with GV-ASManager V5.0.1.0. In order to do that, follow the two steps below:

Step 1: Download the firmware file V2.11 and GV-ASManager V5.0.1.0 from our website.

GV-AS 210 / 2110 / 2120 (Firmware Link)
GV-AS410 / 4110 (Firmware Link)
GV-AS810 / 8110 (Firmware Link)
GV-CS1320 (Firmware Link)
GV-ASManager V5.0.1.0 (Software Link)


For more details on how to upgrade your firmware to V2.11, refer to https://s3.amazonaws.com/geovision_down ... ctions.pdf

Step 2: After the firmware upgrade, right-click the controller in the Controller window from GV-ASManager and click Sync Controller to renew the controller’s data.
Controller_1.jpg
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