[ VMS ] VMS V17.1, Privacy Mask failed on Non-IE browsers - 20180705
Posted: July 5th, 2018, 3:16 pm
Issue:
VMS V17.1, Privacy Mask failed on Non-IE browsers
Root Cause:
Non-IE browsers do not support OCX Playback, and privacy mask will only work with Geo Codec decoding, therefore, privacy mask failed on non-IE browsers.
Patch / Procedure ( GV-VMS_V17.1.0.004 )
1. Stop all GV-VMS related software.
2. Apply GV-VMS_V17.1.0.003.exe
3. Restart VMS
Reference:
[ EVS - 201806204003 ] Privacy mask is not visible on playback of Microsoft Edge Browser
VMS V17.1, Privacy Mask failed on Non-IE browsers
Root Cause:
Non-IE browsers do not support OCX Playback, and privacy mask will only work with Geo Codec decoding, therefore, privacy mask failed on non-IE browsers.
Patch / Procedure ( GV-VMS_V17.1.0.004 )
1. Stop all GV-VMS related software.
2. Apply GV-VMS_V17.1.0.003.exe
3. Restart VMS
Reference:
[ EVS - 201806204003 ] Privacy mask is not visible on playback of Microsoft Edge Browser