Issue:
Control Center V3.4, Matrix doesn't display POS text overlay in Stream 1
Root Cause:
GPU decoding and codec issue that cause the text overlay not display properly.
Solution:
Please apply the patch below or upgrade to GV-Control Center V3.5
Patch / Procedure ( GV-Control Center V3.4.0.101.exe ):
1. Make sure to have Control Center V3.4.0.0 release version
2. Close all GV-Control Center related program
3. Apply the service pack from the link below, if haven't
viewtopic.php?f=15&t=1403
4. Apply GV-ControlCenter_V3.4.0.101.exe
Note: Only applicable to GV-Control Center V3.4
Reference:
[ Polvision - 201710237002 ] POS transactions not visible in single live view on CC 3.4.0.0
[ Control Center ] Control Center V3.4, Matrix doesn't display POS Text Overlay in Stream 1 - 20180306
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Wayne
[ Control Center ] Control Center V3.4, Matrix doesn't display POS Text Overlay in Stream 1 - 20180306
- Attachments
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GV-ControlCenter_V3.4.0.101.zip- (2.72 MiB) Downloaded 418 times