[ DVR/NVR ] v8.74, ONVIF, crash, model name too long, HikVision F/W V5.5 - 20180206

GV-DVR/NVR V8.7
Frank
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Joined: October 11th, 2016, 10:27 am

[ DVR/NVR ] v8.74, ONVIF, crash, model name too long, HikVision F/W V5.5 - 20180206

Unread post by Frank »

Issue:
1. NVR v8.74 crash when connecting to camera through ONVIF, due to model name is too long (over 32 characters). Customer is using RIVA RC3512HD-6311IR.
2. NVR v8.74 cannot show live view properly when connecting to HikVision Camera with F/W V5.5 or above.

Solution (GV-DVRNVR_V8.7.4.004.zip):
1. Disable remote service on GV-DVR / NVR.
2. Close GV-DVR / NVR.
3. Download the patch file from the attachment.
4. Unzip the downloaded file.
5. Double-click the GV-DVRNVR_V8.7.4.004 program.
6. If the patch file is successfully installed, “Updated successfully.” will appear.
7. Restart GV-DVR / NVR.

Reference:
[ EVS - 201711217001 ] NVR v8.74, RIVATECH Cam got black screen using RTSP, crash using ONVIF
201711278001 [NVR] 3rd part camera
Attachments
GV-DVRNVR_V8.7.4.004.zip
(3.32 MiB) Downloaded 376 times
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