GV FAE Knowledge

Issue:
1. New IPcam released.

- EBL4702
- EBL5101
- VD4702
- VD5702
- EFER3700
- EFER3700-W
- UNFE2502
- EFD2700
- EDR2700
- EBL2702

2. Inability for 3rd party devices to connect with GV-DVR / NVR due to dongle port conflict errors
3. Inability for certain GV-IP cameras to connect with GV-DVR / NVR due to Mac address conflict errors
4. Inability for GV-IP cameras with a GV-WiFi Adaptor to connect with GV-DVR / NVR due to Mac address conflict errors
5. Windows Media Player in Windows 10 may fail to register the GV-Audio Codec, result in cannot play the audio file recorded by GV-S/W
6. Playback freezing when using the Zoom In button on the Playback Panel of ViewLog Player
7. Video missing with GV-DVR / NVR when the Pre-Rec and the Motion Detect are enabled and the duration of motion detection lasts over the defined length of video clip
8. Problem which the Key Lock Utility mistakenly requests the user ID and password when adding a program onto the Customize menu
9. When the value in GeoImageProcess_8200.ini is empty, Viewlog cannot open
10. Instant Play stopped after 10-20 seconds when viewing multi-channel playback of Analog Cameras with GV-DVR

Solution (GV-DVRNVR_V8.7.3.100.zip):
Please refer to the attachment for the patch or upgrade your GV-NVR to v8.74 to solve the issue. Kindly note that, there are 5 .exe files in the attachment, please refer to the chart below and install the file relates to your GV-DVR/NVR system

NO / File Name / Description
1 / GV-NVR_V8.7.3.100.exe / for GV-NVR
2 / GV-DVR_V8.7.3.100(GV-600).exe / for GV-600(S)
3 / GV-DVR_V8.7.3.100(GV-650).exe / for GV-650(S)
4 / GV-DVR_V8.7.3.100(GV-800).exe / for GV-800(S)
5 / GV-DVR_V8.7.3.100.exe / for GV-600A/600B/650A/650B/800A/800B/900A/1120/1120A/1120B/1240/1240A/1240B1480/1480A/1480B/3008/4008/4008A/5016/SDI-204


Reference:
Issue #5: [ HQ - 201708046004 ] Multicam v8.71 with GVEDR2100 v1.07 2016-8-15 connected, unable to hear the audio
Issue #6: [ UVS - 201708086001 ] Multicam v8.73 viewlog does not play video when zoomed in
Issue #8: [ EVS - 201708287001 ] GV-NVR v8.73, Key Lock Customize Menu Requires ID and Password
Issue #9: 201708098002 [NVR] Leicester video log
Issue #10: 201708308002 [NVR] ViewLog issue with 8.7.3.0