[ ASManager ] ASManager not able to export *.xls in ASManager and ASWeb? - 20171027

support · Unread post by **support** » October 27th, 2017, 4:41 pm

Q. When trying to export card list as excel in ASManager, a "Connect failed" message will show up. Also, when exporting the list to *.xls, a *.srf file is exported which cannot be opened by Excel?

: 2017-10-27_16h38_24.jpg (62.77 KiB) Viewed 2874 times

A. Due to recent Windows update, ASManger has problem communicating with the ODBC database.
To correct this, please download and install Microsoft Access Database Engine 2010 on the ASManager PC.

https://www.microsoft.com/en-us/downloa ... 24fa6=True

: 2017-10-27_16h41_19.jpg (26.79 KiB) Viewed 2874 times

For more details, please also refer to our technical notice.

Failure_to_Export_Excel_Files_on_ASManager_and_ASWeb.pdf: (132.07 KiB) Downloaded 722 times