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[ myGVCloud ] myGVCloud Camera app in Windows 10 shows Direct X requirement message? - 20170914

Posted: September 14th, 2017, 3:21 pm
by support
Q. When launching myGVCloud camera app in Windows 10, it pops up a Direct X 10.1 requirement message?
2017-09-14_15h13_07.jpg
2017-09-14_15h13_07.jpg (43.77 KiB) Viewed 5195 times
A. User should firstly verify if the VGA chip is compatible with Direct X 10.
User can use dxdiag command to verify the VGA device use and then further consult with the manufacturer for confirmation.