[ Backup Center ] Backup Center v1.2, camera name replicated in remote viewlog - 20170906
Posted: September 6th, 2017, 11:49 am
Issue:
Backup Center v1.2 is connected with two NVR, when connect Remote Viewlog to Backup Center, camera name of NVR1 will replicate the camera name of NVR2. For example, camera 1 at NVR01 is named OC1 and camera 1 at NVR02 is named OC2. Events at Backup Center from both NVRs are listed in pull-down window like:
NVR02_OC2
NVR01_OC2
So, NVR01 camera 1 got name from the camera 1 at NVR2.
Root cause:
Software bug.
Patch / Procedure(GV-BackupCenterV1.2.0.001):
1. Turn off Backup Center v1.2 and all of the GeoVision related program in the PC.
2. Download the patch file from the following attachment.
3. Unzip the patch file " GV-BackupCenterV1.2.0.001.zip ".
4. Double click GV-Backup Center V1.2.0.001.exe to install the patch.
5. Run Backup Center.
Reference:
[ UVS - 201708155002 ] Backup Center, camera name replicated in remote viewlog, backup missing
Backup Center v1.2 is connected with two NVR, when connect Remote Viewlog to Backup Center, camera name of NVR1 will replicate the camera name of NVR2. For example, camera 1 at NVR01 is named OC1 and camera 1 at NVR02 is named OC2. Events at Backup Center from both NVRs are listed in pull-down window like:
NVR02_OC2
NVR01_OC2
So, NVR01 camera 1 got name from the camera 1 at NVR2.
Root cause:
Software bug.
Patch / Procedure(GV-BackupCenterV1.2.0.001):
1. Turn off Backup Center v1.2 and all of the GeoVision related program in the PC.
2. Download the patch file from the following attachment.
3. Unzip the patch file " GV-BackupCenterV1.2.0.001.zip ".
4. Double click GV-Backup Center V1.2.0.001.exe to install the patch.
5. Run Backup Center.
Reference:
[ UVS - 201708155002 ] Backup Center, camera name replicated in remote viewlog, backup missing