[ IP Camera ] GV-SD2322IR, GV-NVR v8.71, unable to connect to the camera over external internet - 20170731

IP cameras related FAQs
DerekHo
Posts: 119
Joined: March 6th, 2015, 10:53 am

[ IP Camera ] GV-SD2322IR, GV-NVR v8.71, unable to connect to the camera over external internet - 20170731

Unread post by DerekHo »

Issue:
Unable to see the live view of GV-SD2322 over external internet.

Symptoms:
You are able to login to your GV-SD2322 over external internet, but the live view is not working.

Patch / Procedure:
A. Upgrade F/W to v1.01 ( Must use this F/W or higher in order to support external internet )
B. After finished upgrading, there will be a new feature in "Network" called "Port Mapping".
1. Enable it
2. Set it to “Manual”
3. Set the external port number and port forward these ports.
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Reference:
[ EVS – 201707217002] GV-SD2322IR, GV-NVR v8.71, unable to connect to the camera over external internet
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