[ ASManager ] When using ASManager V4.3.5, the controller list will automatically disappeared once per week 兩套軟體裝在同一台PC

[jameschen]

Applies to:
ASManager V4.3.5

Issue:
When using ASManager V4.3.5 , the controller list sometimes will disappeared automatically about once per week.

Solution
The first thing is to check the following two points immediately:

If you have checked those issue PCs are have matched the conditions below:

1. This PC has installed [ASManager v4.3.5] AND [GV-NVR/DVR v8.6.2.0] together
AND
2. Both two programs are set to Auto Start when windows login

Then use the files in the attachment to replace two files: [GvServer.ocx] and [GvServerDll.dll] in GV-NVR v8.6.2.0 ONLY. Default path will be at C:\GV-NVR. This should solve the problem.

Reference:
[201604182001] When ASManager v4.3.5 is used, sometimes controller list will disappeared.