[ ASManager ] When using GV-ASManager V4.4.3.0 with MS SQL to backup database, error message #52 appeared -20170628

AS-Manager
jameschen
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Joined: June 2nd, 2017, 12:39 pm

[ ASManager ] When using GV-ASManager V4.4.3.0 with MS SQL to backup database, error message #52 appeared -20170628

Unread post by jameschen »

Applies to:
GV-ASManager V4.4.3.0

Issue:
When using ASManager V4.4.3.0 together with MS SQL Database to perform backup operation, user gets error on “52.Backup table: FaceAccess -> Failed”.

Cause & Solution:
Indeed this error would come up with GV-ASManager V4.4.3.0. This particular error message will occur if user trying to backup database by selecting both Config and Logs at the same time. When both options are checked, the Backup Center will perform Config backup, however because of the error message occurred, it will NOT perform Logs backup. It is a known problem in GV-ASManager V4.4.3.0.
The solution is to backup either Config or Logs one at the time, as illustrated below:
pic1.png
pic1.png (8.24 KiB) Viewed 2654 times
Thus it would eliminate the appearance of the error message.
This problem has been fixed in the later version of ASManager.

Reference:
[201706082001] While using ASManager V4.4.3.0 with MS SQL Database, perform backup operation will have error message #52 appeared.
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