Issue:
When Keylock utility is on, Multicam v8.62 pressing keyboard icon in Login window, on-screen keyboard didn't show up. Only letter "uuuuu" is displayed on login ID or PWD. However, when you disable the keylock utility, the on-screen keyboard will show up when keyboard icon is pressed in the login VMS window.
As checked with FAE, this issue will be fixed in v8.72.
Kindly apply the patch (attachment) as a temporary solution.
Patch / Procedure (GV-NVR8.6.2.0.c):
1. Turn off GV-NVR and make sure other GV-Related programs are closed too.
2. Unzip the patch file
3. Copy and pasted the unzipped files into the following: C:\GV-NVR
- Desktop.exe
- TaskKeyHook.dll
- VersionInfo_GV-NVR_V8.6.2.0.c_170207.ini
4. Run NVR
Note: This patch is only applicable on v8.62.
Reference:
RE: [ EVS - 201702026012 ] Multicam v8.62 pressing keyboard icon in Login window, nothing happened. Only letter "u" is displayed
[ Utility ] Keylock Utility, On-Screen keyboard didn't show up, show " uuuuu " - 20170209
[ Utility ] Keylock Utility, On-Screen keyboard didn't show up, show " uuuuu " - 20170209
- Attachments
-
GV-NVR8.6.2.0.c.zip- (203.1 KiB) Downloaded 370 times