[ Utility ] DDNS V2 showing blank window when registering - 20160907

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support
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Joined: December 27th, 2014, 8:37 am

[ Utility ] DDNS V2 showing blank window when registering - 20160907

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Question
DDNS V2 showing blank window in status window (bottom) and register window (pop up)
2016-09-07_14h07_35.jpg
2016-09-07_14h07_35.jpg (44.07 KiB) Viewed 4093 times
Answer:
Customer is using Windows XP running Internet Explorer (IE) version 6.
DDNS V2 requires at least IE 8 in order to connect to the DDNS server pages.
Locate and upgrade customer's IE to version 8 will correct the issue.
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