[ IP Camera ] A video image tear problem appears on UBL3411 - 20160520

[Brenda]

Applied to:
GV-IP Cameras

Question:
Why do the video image has tear problems after installation on UBL3411?

[ EVS - 201601288002 ] UBL3411 image tear problems.png (63.82 KiB) Viewed 2035 times

Answer:
Please advise the customer to switch to our Arctic Series which can support temperature up to -40°C, UBL3411 cannot operate properly below -10°C.

Reference:
[ EVS - 201601288002 ] UBL3411 image tear problems