[Technical Notice] Windows 11 Chrome and Edge Browser Updates Causing Live View Issues for GV-IP Devices

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taiye
Posts: 49
Joined: August 16th, 2024, 10:24 am

[Technical Notice] Windows 11 Chrome and Edge Browser Updates Causing Live View Issues for GV-IP Devices

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Article ID: GV3-25-10-09-T
Release Date: Oct. 9, 2025

Applied to
  • Specific GV-SNVRs, GV-HD DVRs and GV-IP Cameras
    For the full list, see the document below.
Symptom
Users accessing the web interfaces of GV-IP Devices through Google Chrome or Microsoft Edge browsers on Windows 11 may experience an issue where the Live View fails to display after installing the Live View Plug-in component.
This issue occurs in Chrome and Edge version 139.0 or later, resulting from underlying changes in the Windows 11 browser framework.

Solution
To resolve the issue for Google Chrome or Microsoft Edge browsers, follow the steps in the document below.
https://dlcdn.geovision.com.tw/TechNoti ... _Issue.pdf
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