[ Mobile ] GV-CloudEye RPB stop solution - 20230505

support · Unread post by **support** » May 5th, 2023, 10:36 am

Questioin:
Why GV-CloudEye video stops when doing Remote playback?

Answer:
it is confirmed GV-CloudEye RPB might stop when performing the following steps:

1. Launch GV-CloudEye

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2. Tap on RPB button

: 112-05-05_10h26_00.jpg (17.83 KiB) Viewed 2945 times

3. Tap and drag the timeline bar back and forth repeatedly will result in RPB video stop.

: 112-05-05_10h26_27.jpg (26.77 KiB) Viewed 2945 times

Solution:
1. When this occurs, tap the back button on the top left corner of the app.
2. Choose RPB file again to allow video playback to resume normal.

: 112-05-05_10h26_52.jpg (75.78 KiB) Viewed 2945 times