Article ID: GV12-13-03-18-t
Released Date: 03/18/2013
Applied to
GV-Recording Server V1.2.0.0
GV-Video Gateway V1.2.0.0
GV-Control Center
Symptom
When multiple Matrix Views of GV-Control Center connect to a GV-Recording Server / GV-Video Gateway, some channels may be incorrectly disconnected under the following conditions:
- Two or more Matrix Views are connected to the same channels on GV-Recording Server / GV-Video Gateway
- One Matrix View switches to a screen division of lower channel number and then back to a screen division with higher channel number (For example: 9-channel division to 1-channel division, followed by a 4-channel division)
- Screenshot_1.jpg (35.57 KiB) Viewed 5299 times
Solution
To resolve this issue, download the latest version of software from our website.