[Technical Notice] Activating and Accessing the Recovery Wizard

[alexhon]

Article ID: GV33-13-03-01-k
Released Date: 03/01/2013



Applied to
GV-NVR System Lite V2
GV-Tower DVR / NVR System

Summary
If your GV-NVR System Lite V2 or GV-Tower DVR / NVR System purchase was shipped before 2012/12/21, you must activate the Recovery Wizard in advance before you actually encounter any problem and need to restore the system. However, if the system is already damaged and you are unable to access the GV-Desktop, you need to create a bootable USB drive to access the Recovery Wizard and restore the system.

1. Activating the Recovery Wizard
You must activate the Recovery Wizard before your system actually encounters any problem. The activation ensures you to access the Recovery Wizard for restoration even if your system is damaged. Follow the steps below to complete the activation.

1. Power on the unit.
2. On the desktop, click the Program button and select Recovery.

   

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3. Restart the system to make sure the Recovery Wizard is activated.
4. Press the F11 button several times to avoid accessing the system.
   Note: For GV-NVR System Lite V2, you may see the screen below after pressing the F11 button. Select SATA PM and press the F11 button again to access the Recovery Wizard.

   

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5. If the window below appears, your system is now able to run the Recovery Wizard when needed.

   

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6. Click the Quit button to reboot the system.

2. Recovering through USB Storage Drive after System is Damaged
If the system is damaged before you activate the Recovery Wizard, you may be unable to access GV-Desktop to run the Recovery Wizard. In that case, follow the steps below to create a bootable USB storage drive, and boot the system with the USB storage drive to run Recovery Wizard

Before you start

• Make sure your PC is installed with Microsoft Windows 7, 64-bit.
• Send an email to support@geovision.com.tw to request for a recovery download link.

To create a bootable USB storage drive

1. Insert a USB storage drive to your PC, right-click the USB storage drive in My Computer and select Format.
2. Select NTFS in the File system drop-down list and click Start.

   

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3. Download the recovery files provided by GeoVision Technical Support.
4. Extract the downloaded ZIP file into an ISO file, extract the ISO file into a folder, and then save the recovery folder under a root directory, e.g. D:.

   

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5. Click Windows Start button, and type cmd and press Enter in the Search field to open the command prompt.

   

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6. When the command prompt appears, follow Steps a ~ e to type each command.
   1. Type the partition value where the recovery folder is located in, e.g. D:. Press Enter.

      

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   2. Type cd, followed by a space, and the name of the recovery folder from step 4. E.g. cd 121206_LiteV2_V1.1_EN. Press Enter.

      

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   3. Type cd boot to access the boot file, and press Enter.

      

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   4. To create a bootable USB drive, type bootsect /nt60 E: where E is the partition value of your USB storage drive allocated by PC. Press Enter.

      

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   5. Close the command prompt.
7. Open the recovery folder under the root directory, copy all the contents in the folder, and paste them into your USB storage drive. Do not copy the entire folder directly.

Reboot the unit with the bootable USB storage drive

1. Plug the external USB storage drive to the unit.
2. Turn on or restart the unit, and press the Delete key to enter the BIOS.
3. In BIOS, use the arrow buttons to select the Boot tab.
4. Under Boot tab, follow the steps below.
   1. For GV-NVR System Lite V2, select Hard Disk Drives, select 1st Drive and select your USB storage drive.

      

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   2. For GV-Tower DVR / NVR System, select Hard Drive BBS Priorities, select Boot Option #1 and select your USB storage drive. Press ESC to return to the previous menu and make sure the USB storage drive is listed as Boot Option #1 under Boot Option Priorities. If not, enter Boot Option # 1 under Boot Option Priorities to select the USB storage drive.

      

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5. When the below window appears, press the Recovery button to begin restoring your system.

   

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