[Technical Notice] Dongle Port Conflict Errors in GV-DVR / NVR

DVR/NVR/Hybrid/VMS
alexhon

[Technical Notice] Dongle Port Conflict Errors in GV-DVR / NVR

Unread post by alexhon »

Article ID: GV1-17-07-06-HY
Released Date: 07/06/2017


Applied to
GV-DVR / NVR V8.7.1.0
GV-DVR / NVR V8.7.3.0

Symptom
The third-party devices cannot connect with GV-DVR / NVR systems even when a GV-USB dongle is installed because certain GV-IP cameras use up additional license ports when connecting to GV-DVR / NVR systems.

Solution
To resolve the above-mentioned symptom, install the patch file listed below.
  1. Close GV-DVR / NVR.
  2. Download the patch file from
    http://54.200.75.24/english/EncodeUrl.a ... .1.003.zip
  3. Unzip the downloaded file.
  4. Double-click the program.
    Screenshot_2.jpg
    Screenshot_2.jpg (11.52 KiB) Viewed 1679 times
  5. If the patch file is successfully installed, “Updated successfully” will appear.
    Screenshot_1.jpg
    Screenshot_1.jpg (7.78 KiB) Viewed 1679 times
  6. Restart GV-DVR / NVR and connect to the third-party devices.
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