[ ASManager ] CS1320 door bell push notification not working? - 20180705

support · Unread post by **support** » July 5th, 2018, 2:19 pm

Sympton:
CS1320 was setup in ASManager to send push notification, but not able to receive notification on GV-Access app on mobile phone?

Applied to:
ASManager
GV-Access app (iOS/Android)

Solutions:
1. Check the port forwarding making sure port 2195 (TCP) is opened under firewall and router
2. Make sure the devices were listed into Receivers list in Push Notification.

: 2018-07-05_14h10_37.jpg (75.99 KiB) Viewed 3253 times

3. Close ASManager to locate and remove C:\Access Control\ASManager\InputCard.bin
When done launch ASManager again and retry.

InputCard.bin is a library used for push notification, removing the file will reset the server and it will download automatically again when push notification service is used.