[ ASManager ] ASManager not able to export *.xls in ASManager and ASWeb? - 20171027

support · Unread post by **support** » October 27th, 2017, 4:41 pm

Q. When trying to export card list as excel in ASManager, a "Connect failed" message will show up. Also, when exporting the list to *.xls, a *.srf file is exported which cannot be opened by Excel?

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A. Due to recent Windows update, ASManger has problem communicating with the ODBC database.
To correct this, please download and install Microsoft Access Database Engine 2010 on the ASManager PC.

https://www.microsoft.com/en-us/downloa ... 24fa6=True

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For more details, please also refer to our technical notice.

Failure_to_Export_Excel_Files_on_ASManager_and_ASWeb.pdf: (132.07 KiB) Downloaded 722 times