[ Backup Center ] Backup Center v1.2, camera name replicated in remote viewlog - 20170906

Backup Center, Redundant Server, Failover Server questions
Frank
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Joined: October 11th, 2016, 10:27 am

[ Backup Center ] Backup Center v1.2, camera name replicated in remote viewlog - 20170906

Unread post by Frank »

Issue:
Backup Center v1.2 is connected with two NVR, when connect Remote Viewlog to Backup Center, camera name of NVR1 will replicate the camera name of NVR2. For example, camera 1 at NVR01 is named OC1 and camera 1 at NVR02 is named OC2. Events at Backup Center from both NVRs are listed in pull-down window like:

NVR02_OC2
NVR01_OC2

So, NVR01 camera 1 got name from the camera 1 at NVR2.

Root cause:
Software bug.

Patch / Procedure(GV-BackupCenterV1.2.0.001):
1. Turn off Backup Center v1.2 and all of the GeoVision related program in the PC.
2. Download the patch file from the following attachment.
3. Unzip the patch file " GV-BackupCenterV1.2.0.001.zip ".
4. Double click GV-Backup Center V1.2.0.001.exe to install the patch.
5. Run Backup Center.

Reference:
[ UVS - 201708155002 ] Backup Center, camera name replicated in remote viewlog, backup missing
Attachments
GV-BackupCenterV1.2.0.001.zip
(1.07 MiB) Downloaded 403 times
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