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New post [ AS Hardware ] AS21XX controller is unable to unlock door? - 20211221

Last post by support « December 21st, 2021, 3:23 pm
Posted in AS Hardware

by support » December 21st, 2021, 3:23 pm » in AS Hardware

0 Replies

3535 Views

Last post by support
December 21st, 2021, 3:23 pm
New post [ ASManager ] ASRemote not showing live view when click on log? - 20211221

Last post by support « December 21st, 2021, 3:11 pm
Posted in ASManager

by support » December 21st, 2021, 3:11 pm » in ASManager

0 Replies

3225 Views

Last post by support
December 21st, 2021, 3:11 pm
New post [ ASManager ] ASManager is not able to connect to the database and is unable to log access? - 20211221

Last post by support « December 21st, 2021, 2:55 pm
Posted in ASManager

by support » December 21st, 2021, 2:55 pm » in ASManager

0 Replies

2992 Views

Last post by support
December 21st, 2021, 2:55 pm
New post [ ASManager ] What are the maximum numbers of log entries ASManager can support? - 2021121

Last post by support « December 21st, 2021, 2:42 pm
Posted in ASManager

by support » December 21st, 2021, 2:42 pm » in ASManager

0 Replies

3075 Views

Last post by support
December 21st, 2021, 2:42 pm
New post [ IP Camera ] EFER3700 loses focus over time - 20211220

Last post by Lex « December 20th, 2021, 4:59 pm
Posted in IP cameras

by Lex » December 20th, 2021, 4:59 pm » in IP cameras

0 Replies

4198 Views

Last post by Lex
December 20th, 2021, 4:59 pm
New post [ ASManager ] How to import a SSL Certificate to enable HTTPS on ASWeb - 20211220

Last post by Lex « December 20th, 2021, 4:55 pm
Posted in ASManager

by Lex » December 20th, 2021, 4:55 pm » in ASManager

0 Replies

3390 Views

Last post by Lex
December 20th, 2021, 4:55 pm
New post [ LPR ] Unable to connect to PC LPR on ASManager, disconnect 兩套軟體裝在同一台PC- 20211220

Last post by Lex « December 20th, 2021, 4:48 pm
Posted in LPR

by Lex » December 20th, 2021, 4:48 pm » in LPR

0 Replies

3608 Views

Last post by Lex
December 20th, 2021, 4:48 pm
New post [Specification Change Notice] Built-in System Recovery Function Removed from GV-Surveillance Systems

Last post by amber « December 20th, 2021, 11:21 am
Posted in Surveillance System

by amber » December 20th, 2021, 11:21 am » in Surveillance System

0 Replies

5302 Views

Last post by amber
December 20th, 2021, 11:21 am
New post [ Storage System ] How to specify an Ethernet card to connect to GV-Storage System? - 20211220

Last post by support « December 20th, 2021, 11:20 am
Posted in Storage System

by support » December 20th, 2021, 11:20 am » in Storage System

0 Replies

5183 Views

Last post by support
December 20th, 2021, 11:20 am
New post [ Mobile ] Configure VMS 18.x to send alert to GV-Notify with unregistered face recognized? Unknown - 20211220

Last post by support « December 20th, 2021, 11:05 am
Posted in Mobile Apps

by support » December 20th, 2021, 11:05 am » in Mobile Apps

0 Replies

2433 Views

Last post by support
December 20th, 2021, 11:05 am
New post [ Recording Server] Adding camera to recording server showing ID/PW error? Special Character - 20211217

Last post by support « December 17th, 2021, 5:47 pm
Posted in Recording Server

by support » December 17th, 2021, 5:47 pm » in Recording Server

0 Replies

2198 Views

Last post by support
December 17th, 2021, 5:47 pm
New post [ Recording Server ] How to manually locate a camera's recording folders using windows explorer? - 20211217

Last post by support « December 17th, 2021, 5:37 pm
Posted in Recording Server

by support » December 17th, 2021, 5:37 pm » in Recording Server

0 Replies

2506 Views

Last post by support
December 17th, 2021, 5:37 pm
New post [ AI Guard ] Camera stop recognition while monitoring after turning on PVD motion? - 20211217

Last post by support « December 17th, 2021, 4:54 pm
Posted in AI Guard

by support » December 17th, 2021, 4:54 pm » in AI Guard

0 Replies

3553 Views

Last post by support
December 17th, 2021, 4:54 pm
New post [ AI Guard ] How to setup AI guard PVD I/O trigger with schedule mode? - 20211217

Last post by support « December 17th, 2021, 4:27 pm
Posted in AI Guard

by support » December 17th, 2021, 4:27 pm » in AI Guard

0 Replies

4220 Views

Last post by support
December 17th, 2021, 4:27 pm
New post [ Mobile ] GV-Eye connects to incorrect VMS using QR code scan? - 20211217

Last post by support « December 17th, 2021, 3:59 pm
Posted in Mobile Apps

by support » December 17th, 2021, 3:59 pm » in Mobile Apps

0 Replies

2627 Views

Last post by support
December 17th, 2021, 3:59 pm
New post [ Mobile ] GV-Eye is able to watch live view but not playback? - 20211217

Last post by support « December 17th, 2021, 11:59 am
Posted in Mobile Apps

by support » December 17th, 2021, 11:59 am » in Mobile Apps

0 Replies

2743 Views

Last post by support
December 17th, 2021, 11:59 am
New post [ Mobile ] GV-Eye unable to connect to VMS with QR code scan - 20211217

Last post by support « December 17th, 2021, 11:50 am
Posted in Mobile Apps

by support » December 17th, 2021, 11:50 am » in Mobile Apps

0 Replies

2703 Views

Last post by support
December 17th, 2021, 11:50 am
New post [ VMS ] V17.4.3, Video / Audio not sync when Save as AVI - 20211216

Last post by AndyChen « December 16th, 2021, 9:47 am
Posted in GV-VMS v17.4

by AndyChen » December 16th, 2021, 9:47 am » in GV-VMS v17.4

0 Replies

4562 Views

Last post by AndyChen
December 16th, 2021, 9:47 am
New post [ AI FR ] GV-AI FR v1.2 failure to export log data (via Event Query) to CSV file with Japanese characters - 20211209

Last post by DerekHo « December 9th, 2021, 5:01 pm
Posted in AI FR

by DerekHo » December 9th, 2021, 5:01 pm » in AI FR

0 Replies

3063 Views

Last post by DerekHo
December 9th, 2021, 5:01 pm
New post [ AI FR ] Excel failed to display Asian characters when opening CSV files saved from GV-AI FR v1.2 - 20211208

Last post by DerekHo « December 8th, 2021, 5:25 pm
Posted in AI FR

by DerekHo » December 8th, 2021, 5:25 pm » in AI FR

0 Replies

4002 Views

Last post by DerekHo
December 8th, 2021, 5:25 pm
New post [Release Notice] Release Notice for November 2021

Last post by amber « December 7th, 2021, 4:11 pm
Posted in Release Notice

by amber » December 7th, 2021, 4:11 pm » in Release Notice

0 Replies

1227 Views

Last post by amber
December 7th, 2021, 4:11 pm
New post [ VMS ] VMS v17.4.3, disable network Congestion - 20211203

Last post by Frank « December 6th, 2021, 4:55 pm
Posted in GV-VMS v17.4

by Frank » December 6th, 2021, 4:55 pm » in GV-VMS v17.4

0 Replies

3265 Views

Last post by Frank
December 6th, 2021, 4:55 pm
New post [ ERM ] GV-ERM Silent Install - 20211125

Last post by Lex « November 25th, 2021, 3:17 pm
Posted in Edge Recording Manager

by Lex » November 25th, 2021, 3:17 pm » in Edge Recording Manager

0 Replies

3452 Views

Last post by Lex
November 25th, 2021, 3:17 pm
New post [ DigitalSignage ] PN401, display limitation - 20211119

Last post by Frank « November 19th, 2021, 5:44 pm
Posted in Signage Player, Displays

by Frank » November 19th, 2021, 5:44 pm » in Signage Player, Displays

0 Replies

3577 Views

Last post by Frank
November 19th, 2021, 5:44 pm
New post [Technical Notice] GV-Access App Stops Responding on Android Devices

Last post by amber « November 18th, 2021, 2:48 pm
Posted in Access Control

by amber » November 18th, 2021, 2:48 pm » in Access Control

0 Replies

2437 Views

Last post by amber
November 18th, 2021, 2:48 pm

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