GV FAE Knowledge

Issue:
When running in multi-channel layout in NVR/DVR, live view image from stream2 freezes. However, when enlarged into single channel view (stream1), live view becomes real time.


Solution:
This is a known issue for VS2400/2420 on firmware v1.01.

Please upgrade the firmware to v1.02 or ...

Apply to:
Outdoor Bullet cameras

Issue:
Water/rain leaks through Bullet camera casing, causing water damage.

Causes & Solution:
In a lot of cases, water damage is caused by the following reasons:

- Silica gel not been replaced, after opening the lens cover.
1.jpg

- Cable connection point ...

Apply to:
GV-I/O Box V1.0, V1.1, V1.2

Issue:
Axis cameras cannot cannot be connected through ONVIF.

Cause:
Axis camera hardware issue.

Work Around:
1. Connect to Axis camera through its web management.
2. Under "WebService", deactivate the "Enable replay attack protection" option by unticking the checkbox, then SAVE.
3. Try ...

Maximum bit rate for GeoVision Video Servers are as follow:

When set to CBR:
GV-VS14 : 3072 kbps
GV-VS11, GV-VS12 : 2048 kbps

When set to VBR:
Maximum bit rate cannot be adjusted, but runs at a maximum of 4096 kbps for all VS models.

Issue:
VMS Webcam Server does not auto startup after Windows system crash.

Fix:
Inside the VMS folder (default location is C:\GV-VMS\), replace exisitng files with files inside the attachement.

Issue:
Content of notification email for video lost showing in HTML code.
HTML Code.JPG
Cause:
因RD 在修正SSL 發送 HTML 信件問題修改的程式碼有問題所導致的bug.

Fix:
1. Close MultiCam software.
2. Replace " DvrMail.dll " with file in the attachment DvrMail.zip . Default file location is " C:\GV-NVR\ ".
3. Start up ...

Issue:
Video only shows for a few seconds then disconnects when third party IP cameras connect to VMS using ONVIF.
IP camera will not respond to VMS command and user is not able to un-tick the camera in camera install window.

Cause:
background rtsp parse problem.

Fix:
1. Close VMS software ...