GV FAE Knowledge

[ GV-ASManager V6.2.0.2 Patch Information ]

Fixed:
1. Issue where clicking "Copy to User Defined" or changing “Door Schedule” when editing a card on GV-ASWeb reset existing door schedules to the default "24-hour restricted", instead of retaining previously configured settings
2. Restarting ...

CB Pro + CV2 AI + Dispatch AI

Dispatch Server v20:
1. In Dispatch Server's Disptach Server Setting, you need to make sure you have setup Server port and GV-IP device port.
2. Identification Code

Server Port (21112):
Used for connections from Center V2, NVR, and VMS.

Allow GV IP devices to ...

Question:
Why the virtual license dropped after the upgrade?

Answer:
If customers are using a Virtual Dongle, due to security reason, everytime when they upgrade the S/W, the Virtual Dongle will become invalid. As a result, clients will need to ask for a new Virtual Dongle in this case ...

Issue:
CPU utilization of 100% + When GV-Mobile Server is activated, C3 mode ( Power Saving ) will be turned off

Patch / Procedure ( Mobile Server V1.5.1A.1 )
1. Closed Mobile Server.
2. Download the link below.

Mobile Server V1.5.1A.1 patch download link:
https://dlcdn.geovision.com.tw ...

Issue:
RS v1.4 with no issue. However, once customers upgrade to the RS 2.02, the remote live view on ERM or Control Center becomes very laggy.

Patch / Procedure ( GV-RecordingServerV2.0.2.7 ):
1. Closed Recording Server v2.02 completely. ( Make sure the service is off as well )
2. Download ...

GV-Backup Center V 1.2.1.2 Patch information.

Fixed:
- 100% CPU Utilization

Patch Link:
https://dlcdn.geovision.com.tw/Software ... .2.1.2.zip

Issue:
Control Center v4.0 is inoperable when video back up is in progress
* Once the backup process is completed, Control Center will be back to normal

Solution:
This is a spec in Control Center v4.0.With v4.0, Remote Viewlog(RVL) is built into the Control Center software; while with V3.8, RVL ...

Issue:
The audio and video are pretty well synced in the VMS v17.4.3's playback. However, when we export this video as AVI, the audio and video are quite off ( the audio and video can be 10-15 seconds off ).

Patch / Procedure ( GV-VMS_V17.4.3.16 ):
1. Closed VMS v17.4.3 completely
2. Download ...

Issue:
In AI Guard, stationary vehicle and people will be detected as PVD event. For example, AI Guard keep picking up the parked cars.

Patch / Procedure ( GV-AIGuardV1.0.0.2 ):
1. Closed AI Guard
2. Download the link below

GV-AIGuardV1.0.0.2 patch download link:
http://54.200.75.24/english ...

Issue:
1. Can not zoom-in with PTZ panel on SNVR0812
2. Fps of the camera will reverts to 2 when attached the camera to SNVR0812. Even though customer reset it on SNVR0812 it still occurs when customer close and reopen the live view

Patch / Procedure:
Please install SNVR0812 F/W v1.18 below ...