GV FAE Knowledge

Question:
a. Do GV-POE switches support port deactivation?
b. Do GV-POE switches support IP/MAC address binding?

Answer:
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Links:
https://dlcdn.geovision.com.tw/Manual/PoE/APOE1611/GV-APOE1611_2411_Users_Manual.pdf
https://dlcdn.geovision.com.tw/Manual/PoE/APOE0812/GV-APOE0812 ...

Issue:
There are no/inconsistent overview camera snapshots from the PC LPR upon a license plate recognition event.

Answer:
Please verify that the overview cameras are set to round-the-clock recording on the GV-DVR / NVR / VMS.

Reference:
[ UVS - 202402064002-A-0206 ] ASManager V6.0.2, no LPR ...

Question:
How to silent install the GV-VMS.

Answer:
Step 1. Open notepad and paste the information below into the notepad file, name the file as Silent.ini and save it to C:\Windows.
Step 2. Run the GV-VMS installer to silent install the GV-VMS.

[GV-VMS_CD]
Install=Yes
Location=C:\Program ...

Issue:
Unable to modify AI FR Event Trigger settings when AI FR is connected to ASManager.

Solution:
By default, when connecting AI FR to ASManager, the "Face Recognition" Event Type is used and is non configurable.
AI FR will send both registered and unknown face recognitions to ASManager ...

Question:
Which GV-Software supports video playback and export when connected to the SNVR?
Answer:
Please refer to the chart below:
SNVR Playback and Export.PNG

Note: The SNVR models listed can also be used with the SNVR Viewer for video playback/export.

Reference:
[ UVS - 202209084008 ...

Issues:
1. Moving objects appear blurry.
2. Human faces have less detail on the PDR8800 compared to the TVD8710 when the image is digitally zoomed.

PDR8800
PDR8800.PNG
TVD8710
TVD8710.PNG

Solution:
1. Please turn off WDR in the PDR8800 camera settings. (WDR is off by default)

2. This is ...

Question:
How to enable Two-Factor Authentication (Card + Face) with CS1320 and AI FR?

Answer:

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Once the connection between the AI FR, CS1320 and ASManager is established, enable the Two-Factor-Authentication option on the CS1320 Extended Reader Configuration page.


3.PNG ...

Applied to:
UA-XVR
UA-XVL
UA-SNVR
Control Center
Edge Recording Manager

Issue:
UA-HD DVR and UA-SNVR are unable to connect to Edge Recording Manager and Control Center if the "UA-XXXX" (UA-XVR/XVL/SNVR) tag is removed from the device name. Camera live view will show "Unknown Error ...

Question:
1. What versions of Microsoft SQL Server (MSSQL) does the VMS support?
2. How does the camera recording database repair/rebuild process change when using MSSQL?

Answer:
1. It is recommended to use SQL Server 2014 or newer.
2. The VMS connection to MSSQL is only for the VMS system logs ...

Issue:
Unable to playback access log footage in ASWeb when using the Chrome, Edge and Firefox browser. However, access log footage can be played back in ASManager and ASWeb when using Internet Explorer.

Answer:
Please change the “Connect Type” of the VMS Host Setting in ASManager to “WebSocket ...